Client relationship management and strategic partnerships
Cayla – Customer Experience Specialist
Cayla is a seasoned client relationship manager and business development professional with over 10 years of experience, known for enhancing client satisfaction through strategic partnerships and innovative solutions, with a strong passion for health and wellness.
Relevant Skills
Technology adoption and user experience enhancement
Expertise Summary
With over 10 years of experience in client relationship management and business development, Cayla has had the privilege of working with top-tier clients.
Leading key initiatives that drive client satisfaction and growth, her work has spanned managing client relationships, developing strategic partnerships, and guiding clients through onboarding and adoption of new technologies.
Cayla played a crucial role in developing AI-powered tools from a client perspective, significantly enhancing user experience and boosting overall satisfaction.
She is adept at collaborating with cross-functional teams—including marketing, product development, and operations—to deliver tailored solutions and achieve impactful results.
While her recent experience has been primarily with media and large consumer brands, Cayla’s passion for health and wellness continues to inspire her.
She has a deep interest in nutrition, holistic treatments, and physical fitness, which fuels her desire to contribute to solutions that promote well-being.
Cayla is excited to apply her skills in this space, bringing genuine enthusiasm for creating client experiences that align with wellness goals through innovative solutions or thoughtful engagement strategies.